Legal

Terms of Service

Terms of Service

Last updated: June 16, 2026

Please read these Terms of Service ("Terms") carefully before using the website at jacobbradley.co.uk (the "Site") or purchasing any services from Jacob Bradley Web Development ("I", "me", "my", or "the Service Provider").

These Terms apply to all visitors, clients, and users of the Site and services. By accessing the Site, requesting services, approving work, paying invoices, or continuing to use services provided by me, you agree to be bound by these Terms. If you do not agree, you must not use the Site or services.

1. Definitions

For the purposes of these Terms:

2. Services

Services may include, but are not limited to:

All services are provided on a business-to-business basis unless otherwise agreed in writing.

3. Project Approval and Agreement

Preliminary concepts, previews, landing pages, mockups, demonstration versions, or early-stage builds may be provided before payment or formal approval.

A binding agreement is formed when you:

By approving work or requesting a project to proceed, you agree to these Terms and accept responsibility for payment.

4. Payments and Invoicing

4.1 Project Payments

For one-time Projects, invoices are issued once the Project has been approved, substantially completed, or made live.

Payment is due within the payment term stated on the invoice.

Where payment plans are agreed, all payment dates and agreed amounts must be followed.

4.2 Recurring Services

Recurring website service plans may include, but are not limited to:

These services are generally included within the monthly website service cost unless otherwise agreed.

Additional SEO services, marketing services, advanced optimisation work, or ongoing growth campaigns may incur separate recurring charges.

Invoices for recurring monthly services are issued on the 1st day of each month and are due by the final calendar day of that same month.

Recurring services operate on a month-to-month basis unless otherwise agreed in writing.

Business email hosting services are billed separately on an annual basis unless otherwise agreed.

4.3 Deposits

For larger or custom Projects, a non-refundable deposit may be required before work begins.

Any deposit paid will contribute toward the total Project cost unless otherwise agreed.

5. Cancellation and Termination

5.1 Client Cancellation

Recurring Services may be cancelled by providing written notice at least forty-eight (48) hours before the 1st day of the next billing month.

If cancellation is requested within forty-eight (48) hours of the next billing period, the upcoming invoice will still be issued and must be paid in full.

Cancellation requests may be submitted by email, direct message, text message, or other written communication.

Services remain active until the end of the paid billing period.

5.2 Non-Payment

If payment remains overdue for more than thirty (30) days without communication or an agreed arrangement, I reserve the right to:

Domains registered and managed by me may have auto-renewal disabled and may expire if invoices remain unpaid.

5.3 Data Retention

Backups and client-related files may be retained for up to six (6) months after cancellation or termination of services.

After this period, files, backups, email accounts, and related data may be permanently deleted without notice.

5.4 Abandoned Projects

If a Client becomes inactive, fails to provide required materials, or stops responding for more than thirty (30) consecutive days during development, the Project may be considered abandoned or paused.

Client delays in providing approvals, access, content, feedback, or required information may affect timelines and delivery estimates.

Resuming abandoned Projects may require additional fees or revised timelines.

5.5 Refusal of Service

I reserve the right to refuse, suspend, or terminate Services at my discretion, including where:

6. Refunds

Due to the custom nature of Services provided, refunds are generally not available once work has begun, Services have been delivered, or Project approval has been provided.

Where a Project has been substantially completed or made live, agreed fees remain payable even if the Client later decides not to continue using the Website or Services.

Nothing in these Terms excludes any rights which cannot legally be excluded under the laws of England and Wales.

7. Intellectual Property and Ownership

7.1 Client Content

You retain ownership of all text, logos, branding, images, videos, and other content provided by you.

You confirm that you have the legal right to use all materials supplied to me.

7.2 Website Rights and Source Code

Upon full payment of all relevant invoices, you receive full rights to use the completed Website and final deliverables created specifically for your Project.

However, source code, development files, reusable systems, backend utilities, APIs, templates, frameworks, internal tools, infrastructure, and supporting systems are not automatically transferred unless specifically requested and agreed.

Transfer of Website files or source code will only occur after all outstanding invoices have been fully paid.

I retain ownership of reusable, non-client-specific systems, components, methodologies, and development tools used in creating the Project.

7.3 Reuse Rights

I reserve the right to reuse general coding methods, structures, systems, templates, design techniques, and non-client-specific elements in future Projects.

7.4 Resale Restrictions

You may not resell, redistribute, replicate, or commercially reuse my work, systems, templates, or code without written permission.

8. Hosting, Infrastructure, and Third-Party Services

Some Services rely on third-party providers, including hosting providers, domain registrars, analytics services, payment processors, and email providers.

I may use third-party services or subcontractors where necessary to provide Services.

I am not responsible for:

No uptime guarantee is provided.

Some Website functionality, including contact forms, APIs, automations, integrations, booking systems, or email systems, may rely on infrastructure or systems managed by me. If hosting or Services are transferred away from me, some functionality may stop working and may require reconfiguration by another developer.

While reasonable security measures are used, no Website, server, email system, automation platform, or online service can be guaranteed completely secure or free from vulnerabilities, attacks, or unauthorised access.

9. Domains

Domains purchased on behalf of Clients remain the property of the Client once fully paid for.

Domains are typically registered and managed through accounts controlled by me for easier management and support.

Domain transfers may be requested at any time provided all outstanding balances have been fully paid.

10. Email Services

10.1 Setup and Access

Temporary passwords may be used during email setup and configuration.

Clients must immediately change passwords once access is provided.

10.2 Responsibility

Clients are solely responsible for maintaining the security of their email accounts after credentials have been provided.

I am not responsible for:

10.3 Suspension

Email services may be suspended, removed, or terminated following cancellation or non-payment.

11. SEO Services

SEO Services are provided using generally accepted best practices and research-based methods.

However:

Results may vary between Projects and industries.

12. Maintenance and Support

Standard maintenance may include:

Larger additions, additional pages, advanced features, backend systems, redesigns, integrations, automation features, or substantial new functionality may require additional one-time development fees.

Additional ongoing SEO services beyond standard maintenance may also incur separate recurring charges.

While I aim to respond to and resolve issues as quickly as reasonably possible, response and resolution times are not guaranteed.

Emergency issues may be prioritised where reasonably possible.

13. Browser and Device Compatibility

Websites are designed to function on modern, up-to-date browsers and commonly used desktop and mobile devices.

Compatibility with outdated browsers, unsupported software, modified systems, or extremely small devices is not guaranteed.

If compatibility issues are identified on supported modern browsers, reasonable efforts will be made to resolve them.

14. Client Responsibilities

You agree:

You are solely responsible for ensuring that your content, products, services, and requested functionality comply with all applicable laws and regulations.

15. Acceptable Use

I will not knowingly provide Services for:

I reserve the right to refuse any request or terminate Services if I reasonably believe the Services may be used improperly, abusively, or unlawfully.

16. Data Protection and Privacy

I process personal data in accordance with applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

Where applicable:

You are responsible for ensuring that any personal data you provide to me has been collected lawfully and may legally be processed.

Further information regarding personal data, analytics, and cookies is available in the Privacy Policy available on the Site.

17. Limitation of Liability

To the fullest extent permitted by law:

My total liability relating to any Service shall not exceed the total amount paid by you for the affected Service during the twelve (12) months preceding the claim.

Nothing in these Terms excludes liability which cannot legally be excluded under English law.

18. Chargebacks and Payment Disputes

You agree to contact me and attempt informal resolution before initiating:

Initiating unjustified payment disputes after Services have been delivered or approved may result in suspension or termination of all Services.

19. Portfolio and Credits

Unless otherwise agreed in writing:

Requests to remove the footer credit may incur an additional charge.

20. Force Majeure

I shall not be liable for delays or failure to perform Services caused by events outside my reasonable control, including:

21. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

22. Entire Agreement

These Terms constitute the entire agreement between both parties relating to the Services provided and supersede any prior discussions or understandings unless otherwise agreed in writing.

23. Changes to These Terms

These Terms may be updated from time to time.

Updated versions will be published on the Site and will apply to future Services and renewals from the date published.

24. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

25. Contact

For questions regarding these Terms or any Services provided, please contact me using the contact details available on jacobbradley.co.uk.